Answers Missed Calls
When you can't pick up, Relay does — instantly — so the lead never goes cold or calls a competitor.
Relay
Missed-call text-back that turns lost calls into booked jobs — 24/7.
Call Capture
Every missed call, handled
The average business misses a huge share of its calls. Relay makes sure none of them cost you a job.
Captures the Details
It gets the caller's name and what they need, then texts it straight to you so you can follow up fast.
Works 24/7
Nights, weekends, or on the job — every missed call is covered, around the clock.
How Relay Works
From missed call to booked job in seconds
No new number, no app for your callers, nothing for you to manage — it just runs.
- 1
A call comes in — and you can't answer
You're on a job, driving, under a sink, or it's after hours. It happens dozens of times a week, and most of those callers won't leave a voicemail.
- 2
Relay texts the caller back — instantly
Within seconds, the caller gets a friendly text from your number so they don't move on and dial the next business on the list.
- 3
It captures who they are and what they need
A quick, natural back-and-forth gets the caller’s name and the reason for their call — no app to download, no waiting on hold.
- 4
The lead hits your phone, ready to close
You get the caller's name, number, and reason by text — and it can flow straight into your Uptick CRM. You just follow up and win the job.
For Relay Clients
Already set up with Relay?
Log in to your portal to see your calls and captured leads — or finish onboarding to get started.
Relay FAQ
Questions about Relay
What exactly is Relay?
Relay is missed-call text-back for your business. When you can't answer, it instantly texts the caller back, finds out who they are and what they need, and sends that straight to your phone — so a missed call becomes a booked job instead of a lost one.
How does the missed-call text-back work?
The moment a call to your line goes unanswered, Relay sends the caller a friendly text within seconds, has a quick back-and-forth to capture their name and reason for calling, and forwards the details to you. No app for the caller, no waiting.
Do I need a new phone number?
No. In most setups you keep your existing number — Relay only steps in on the calls you miss, so nothing about how customers reach you changes.
What happens after Relay captures a lead?
You get the caller's name and what they need by text right away, and it can flow straight into your Uptick CRM so nothing slips through the cracks. You just follow up and win the job.
How much does Relay cost?
Relay is a flat monthly plan, discounted when bundled with an Uptick website or CRM. Book a free call and we'll give you exact pricing for your setup.